Business Systems Development
Businesses Need Systems, Workflows, and Processes
“Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant.” —Michael E. Gerber, The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It
Systems, workflows, and processes are the essential building blocks of well run businesses. Every facet of your business— on the retail floor, on the shop floor, in the warehouse or in the office—are systems that can be designed, managed or improved by applying the correct managemet principles.
- Systems provide consistency.
- Change is easier to accomplish.
- Onboarding and training new employees becomes easier.
- Business systems allow staff to focus on what they do best
- Business systems create value
Systems are in other words the procedures that run your business. An operators manual so to speak. These systems can fall within these categories:
- Accounting, Bookkeeping, Payroll and Invoicing
- Human Resources
- Task Management
- Scheduling and Planning
- Human resources
- Public relations
- Product development
These are the descriptions of “how we do things around here” so that everyone is on the same page and not reinventing the wheel every single day.
“The system isn’t something you bring to the business. It’s something you derive from the process of building the business.” —Michael E. Gerber, The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It
From the book:
- Systems permit ordinary people to achieve extraordinary results predictably.
- Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant.
- Systems run the business and people run the systems.
Marcus Lemois on CNBC’s small-business TV program The Profit describes the three keys to a successful sustainable business as People, Product and Process.
Processes, the systems, that are a company’s operations and procedures, are key to ensuring a business’s efficiency and scalability.